Mango

Thank you for choosing  Mengzi Donghong for your online shopping needs. We are committed to providing you with a convenient and efficient shopping experience, including fast and reliable shipping and delivery services. Below, we have outlined our shipping and delivery policies to ensure that your orders arrive at your doorstep in a timely and secure manner.

1. Shipping Options

We offer a variety of shipping options to meet your needs. The available shipping methods may vary depending on your location and the products in your order. At the time of checkout, you will be presented with the available shipping options, and you can choose the one that suits you best.

Our standard shipping options typically include:

• Standard Shipping: This is our most cost-effective shipping option and is ideal for non-urgent orders. It usually takes [30] business days to deliver within the contiguous United States and [30] business days for international orders.
• Express Shipping: For those who require faster delivery, our express shipping option delivers your items within [15] business days for domestic orders and [15] business days for international orders. Additional charges apply for express shipping.

2. Order Processing Time

Once you place an order with  Mengzi Donghong, our team begins processing it immediately. This includes verifying your payment, checking product availability, and preparing your items for shipment. The processing time may vary depending on the products ordered but typically ranges from 1 to 3 business days.

3. Shipping Fees

Shipping fees are calculated based on the selected shipping method, the destination, and the total weight of your order. You will be able to view the shipping cost at the checkout stage before finalizing your purchase. We occasionally offer promotions with free or discounted shipping, so keep an eye out for these special offers.

4. Shipment Tracking

We provide tracking information for all orders. Once your order is shipped, you will receive an email with a tracking number and a link to track your package's journey in real-time. You can also access this information by logging into your account on our website.

5. Delivery Address

Please ensure that you provide accurate and complete delivery information, including the recipient's name, delivery address, and contact number. This helps us ensure a successful and timely delivery. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete delivery information.

6. Delivery Times

The estimated delivery times for each shipping option are provided as a guideline. Delays may occur due to unforeseen circumstances such as weather, customs clearance for international orders, or other logistical issues. While we do our best to meet delivery estimates, we cannot guarantee exact delivery dates.

7. International Shipping

For our international customers, please note that customs and import duties may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Be sure to check with your local customs office for details on potential fees.

If you have any questions or require further assistance regarding shipping and delivery, please don't hesitate to contact our customer support team at [277306998@qq.com].

Thank you for shopping with Mengzi Donghong. We look forward to serving you and ensuring your purchases arrive safely and on time.